FAQs

  • Does the furniture arrive fully built?
    • Yes, just attach the legs or doors with a screwdriver to the predrilled holes or template already created for you.
  • What type of wood do you use?
    • Real Solid Durable Wood (Kiln Dried Douglas Fir 2x4s)
    • No cheap particle board here
  • Do you customize?
    • Yes every aspect, dimension (Length, height & depth), and color is customizable, please reach out. You can send us a sketch or image to discuss. Prices may vary.
    • Length (left to right): Choose standard sizes from the dropdown. We can also do longer or custom sizes in between. Please send us a message. 
    • Depth (measures front-to-back): Standard depth is 14” on most of our items. Our “WIDEBODY” models have a 17.5” standard depth. Deeper and shallower sizings are achievable just message us to discuss.
    • Height: See dimensions per product. Custom heights are available. We offer different leg height & Options. Add a set of longer legs to your cart along with your unit to complete this upgrade. To make the wooden portion taller please send us a message for a quote.
  • Can I choose the color?
    • Yes, choose from our most popular stains in the dropdown menu. We also offer an expanded selection in our classic color chart. We can do other custom stains please send us a message to discuss.
  • What is the weight limit?
    • Most units can easily hold 600 lbs.
  • What is your processing time?
    • Go to FAQ >> Build Time & Shipping for current build times
  • Do you expedite?
    • Yes we offer a skip the queue upgrade for an additional $80
    • Find it under Products> Upgrades > Expedite/Skip the Queue
  • What if I have delivery date restrictions?
    • Delivery date restrictions are no problem. Write in the notes section at check-out (for example, "Please deliver before 7/1 or after 7/7)
  • How do you ship?
    • We use FedEx ground for most pieces
    • We use FedEx freight for large & oversized projects
    • We package all units with thick foam & custom cardboard to prevent damage