FAQs

  • Does the furniture arrive fully built?
    • Yes, just attach the legs or doors with a screwdriver to the predrilled holes or template already created for you.
  • What type of wood do you use?
    • Real Solid Durable Wood (Kiln Dried Douglas Fir 2x4s)
    • No cheap particle board here
  • Do you customize?
    • Yes every aspect, dimension (Length, height & depth), and color is customizable, please reach out. You can send us a sketch or image to discuss. Prices may vary.
    • Length (left to right): Choose standard sizes from the dropdown. We can also do longer or custom sizes in between. Please send us a message. 
    • Depth (measures front-to-back): Standard depth is 14” on most of our items. Our “WIDEBODY” models have a 17.5” standard depth. Deeper and shallower sizings are achievable just message us to discuss.
    • Height: See dimensions per product. Custom heights are available. We offer different leg height & Options. Add a set of longer legs to your cart along with your unit to complete this upgrade. To make the wooden portion taller please send us a message for a quote.
  • Can I choose the color?
    • Yes, choose from our most popular stains in the dropdown menu. We also offer an expanded selection in our classic color chart. We can do other custom stains please send us a message to discuss.
  • What is the weight limit?
    • Most units can easily hold at least 600 lbs.
    • Our 3-Sec and 6-pack models can hold approx. 1,200 lbs.
  • What is your processing time?
    • Go to FAQ >> Build Time & Shipping for current build times
  • Do you expedite?
    • Yes we offer a skip the queue upgrade for an additional $80
    • Find it under Products> Upgrades > Expedite/Skip the Queue
  • What if I have delivery date restrictions?
    • Delivery date restrictions are no problem. Write in the notes section at check-out (for example, "Please deliver before 7/1 or after 7/7)
  • How do you ship?
    • We use FedEx ground for most pieces
    • We use FedEx freight for large & oversized projects
    • We package all units with thick foam & custom cardboard to prevent damage
  • Why does my unit still smell like Stain or Varnish?
    • The units are all made to order and are shipped as fast as they are made. We use oil based polyurethane for maximum long lasting protection. We allow them time to cure and air out, but occasionally it'll need more ventilation.
      • It's like a freshly painted room, with more airflow the faster the smell will go away, if this is the case place in a covered garage, covered patio or anywhere where it is protected but has lots of ventilation, like open windows/doors/ fans.
  • Do you have a Low/Zero VOC option?
    •  We now offer a zero/low VOC option, send us a message to discuss the zero VOC or low VOC upgrade!